Maintenance, Support & Hosting Plans
Our monthly and yearly service plans will help you deliver a seamless, worry-free online experience. Whether it’s WordPress maintenance, a 24/7 team for content edits, or managed WordPress hosting—we’ve got you covered.View Plans
For more details, please see our Website Hosting and Maintenance Agreement for complete terms and conditions.
WordPress core and plugin updates as they’re made available. Our support plan goes the extra mile to ensure that updates won’t have a negative impact on your site.
We’ll make sure your websites are always safe and secure with daily scans and an arsenal of other proactive measures, including malware cleanup.
Should the unthinkable happen, we’ve got you covered. Daily off-site backups make sure your site will be up and running before anyone even noticed it was down.
Let us handle the burden of updates, security and backups for you. Our team of WordPress experts are available around the clock to make sure your site doesn’t skip a beat.
The maintenance dashboard gives you complete visibility on all the day-to-day maintenance and performance to keep your sites running like a well-oiled machine.
How it works
Simple and easy onboarding
With us, your WordPress website stays live, healthy, updated, backed up, and secure—without you lifting a finger. And if anything does happen, we’re on it before you even know there’s a problem.
1. Choose your plan
After checkout, we’ll grab your domain registrar and WordPress login info to begin the migration (if hosting) & setup.
2. Get updates
You’ll be updated throughout the 48-72 hour setup process. After that, you’ll get monthly updates, upgrades, and performance reports.
3. Enjoy life
With stellar WordPress maintenance, hosting, and support in action, you can (finally) focus on the stuff you actually want to do.
Website Management Plans
Each plan tier offers a different level of support depending on your specific needs.
A basic plan that covers WordPress and plugin updates, security and backups.Just the basics
24/7 Server Support
WordPress core & plugin updates
90 days of backups
Daily security scans and malware cleanup
Maintenance dashboard & monthly performance report
This plan is great for websites that require a little more attention.A little more help
All services from Essential plan, plus:
Unlimited content edits
24/7 WordPress help desk
Security optimization (iThemes Security Pro)
Daily cloud backups and weekly reports
We offer full-time web management and consulting. Let’s talk!Please do it all
All services from Premium plan, plus:
Dedicated web developer
Multisite and staging site
Priority support for high-traffic websites
Search, mobile and speed optimization
Daily cloud backups (4x) and simple 2-click recovery
Of course you have questions! This is your hard-earned money we’re talking about. We’ve assembled this list of common questions we get from our clients, but if there’s something missing here, please schedule some time on our calendar to chat.
Why do I need website maintenance?
Your website can have a tremendous impact on your business, especially if you only operate online. That’s why site maintenance is so valuable (and critical) for businesses across all industries. Three of the most compelling reasons to use website maintenance plans:
With routine maintenance, you can make sure your website offers the best user experience possible.
Take a proactive approach to protecting your business and your client’s data.
If a website feature becomes broken, you can minimize your website’s downtime, limiting its impact on the user experience.
What kinds of content edits are included?
Text: Additions or deletions.
Photos: Additions, deletions, and basic retouching.
Pages: Additions or deletions using existing page design.
Navigation: Basic navigational changes (add, move, or delete an item in the navigation).
File downloads: Additions or deletions of PDFs and other documents.
Videos: Insertion or deletion of a pre-edited video.
Links: Additions or deletions.
Color and background images: Changes or replacements.
This plan does NOT include:
Building new web pages
Can you restore my site to a previous version?
Yep! Backup and restore is a staple of our WordPress maintenance service. We’ll keep up to 90-days of backups to which we can restore your site at any point.
What do you do if my site is hacked?
We monitor the security of your site in real-time. If your site is hacked, we will immediately begin work to repair it. If the repair doesn’t work, we will restore a backup of your site from within the last 24 hours and work to secure your website against future attacks.
What happens if my site breaks?
Simple. We’ll get it back up and running. The whole purpose is so you don’t have to worry. That said, we cannot replace your theme or plugin developers. So, if your theme or plugin developer stops the development of your theme or plugin, then we can continue to update your other themes and/or plugins until doing so creates a conflict with the themes and/or plugins that are no longer supported.